Terms and Conditions


What's in these terms?

These terms tell you the rules for using our website www.smashmedicine.com ("our site").

Our site is an online social media platform and learning resource for healthcare students and professionals. Our site is a unique platform that allows users to answer, write and review multiple choice questions.

Click on the links below to go straight to more information on each area:

Who we are and how to contact us

www.smashmedicine.com is a site operated by SMASHMEDICINE LTD ("We"). To contact us, please email team@smashmedicine.com

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 1st April 2020.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs, our priorities or for reasons relating the proper functioning and security of our site. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this Agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Subscription and account

In order to access the content on our website you must register an account, and for some services you may need to subscribe. If you upload material to the website it is possible that your chosen username will be published online. We may utilise your information to detect unauthorised use of the website. In the eventuality that content uploaded by a user violates our Acceptable Use Policy or violates intellectual property rights or privacy, we may disclose their identity and contact details to relevant third parties and remove such content.

When registering for an account on our site you must use your real name. Any other information provided as part of the signup process or ongoing use of our site (including contact information), must be true and accurate and kept up. You must only register an account for your own personal use.

You are only permitted to register one account on our site. If we disable your account, for any reason, you must not register another account, unless you have our specific written permission.

You must keep your account details safe

If you choose, or you are provided with, a user identification code or username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

Accounts and subscriptions are non-transferable. Account and subscription details must only be used by the individual that registered them (unless we have granted and provided written permission).

We have the right to disable any user identification code or password, or to terminate any subscription, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at team@smashmedicine.com.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

No part of our site may be reproduced or stored in any form, save as may be required to enable you to use our site for its lawful purpose.

Any certificates printed off our site are strictly for your personal and non-commercial use. You must not modify any certificates in any way and you must not use any content from the certificate for other purposes.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you wish to use any content from our site for commercial purposes, or for any other purpose beyond our site’s lawful purpose, you should contact us at team@smashmedicine.com to discuss licence terms.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You should never rely on the information contained on our site for making medical determinations, taking any form of examination or for any other purpose without independently verifying the information or obtaining professional or specialist.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. If you believe some of the information on our site is incorrect, please contact us and we will investigate.

Limitations regarding mobile devices

We have attempted to optimise the use of the website for mobile devices the primary configuration is for personal computers. Users may experience more limited functionality on mobile devices.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on team@smashmedicine.com.


Endorsement of products, publications or services are not implied if described or referenced on our website, unless the product, publication or service is owned by us, and in which case it is subject to the disclaimers and limitations of liability within this document.

Our site is intended to be a learning and personal development resource and is not a substitute for your own clinical judgement. All information (for example: drug selection, dosages and normal ranges for laboratory tests) should be checked against local and national guidance. We cannot guarantee success to users in assessments through the use of our products and services.

To the fullest extent permitted by law the material and information displayed on our website is provided without any guarantees, conditions or warranties as to accuracy.

If advertising is used, and you have not opted out, we endeavour to deliver advertising and/or other commercial or sponsored content that is relevant to you.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of supply.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information:

We will only use your personal information as set out in our Privacy Policy.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing and backing up your content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant us the following rights to use that content:

  • You grant to us a perpetual, non-exclusive, transferrable, worldwide, royalty free licence to use your contributions (including questions you submit for addition to our question bank) to our site. Such uses might include, copying, distributing, and making available to third parties and other users of the site.
  • In addition, questions submitted for addition to our question bank may be amended by other users, experts and/or the technical team. You grant to other users of the site a licence to use your contributions to the extent necessary for those users to use our site.
  • If you provide us with any feedback on our site, or our service, then we may use that feedback without obligation to you and you assign to us any intellectual property rights in that feedback.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please contact team@smashmedicine.com.


We always appreciate feedback and other suggestions about our site and services, but we have no obligation to action suggestions, just as you have no obligation to offer feedback.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England.

Notwithstanding the above we retain the right to bring proceedings against you for breach of contract in your country of residence or other relevant country, and to apply for emergency injunctive relief in any country of the world.

Our trade marks are registered

SmashMedicine and Smash Medicine are UK registered trade marks of SmashMedicine LTD. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under How you may use material on our site.